Reference

The Terms Behind Your takabad Account

Your account runs on one document, and these terms and conditions are it: how you open an account, how bKash, Nagad and Rocket payments are accepted, and what each side owes the other once you log in.

Account opening rulesWallet payment clausesClause-level supportRegion-dependent access
takabad The Terms Behind Your takabad Account
ASK ABOUT THE RULES

Who To Contact About A Clause

Questions about a clause should not sit in your head overnight. Start with live chat inside your account wallet — the agent can pull up your account and read the same clause you are reading, which saves a round of guessing. If a dispute needs a paper trail, use the support email address listed on the contact page and quote your account number. For payment disagreements, attach the bKash, Nagad or Rocket transaction ID; that reference is what lets us trace a transfer.

Live chat from your wallet Open your account, tap the support icon and a chat window opens with your account already attached. The agent can see your last bKash, Nagad or Rocket transaction, so you are not retyping references.
Email with your account number Longer disputes belong in writing. Send the clause number, your account reference and a screenshot from your wallet app, and the reply stays on record for you.
Payment trace requests A missing deposit needs one thing before we can trace it: the transaction ID from your bKash, Nagad or Rocket app. We match that ID to the credit record and tell you what the check found.
SECURITY AND DATA

Data, Access And Account Security

Terms only mean something when the account behind them is protected. Your password and the one-time code sent to your phone are the two keys in; we never ask for that code in chat, and anyone who does is not calling from takabad. Session cookies keep you signed in on your own handset, so log out on a shared phone rather than closing the tab. Deposit, withdrawal and clause-acceptance records stay while your account is open and for the retention period local rules set, then they go. Corrections and data copies are handled through the channels on this page.

One-time codes

Every login asks for the code sent to your registered number. We never ask for it in chat, so treat any request for that code as a sign to stop and report it.

Cookies on shared phones

Session cookies keep you signed in on your own handset. On a shared phone, log out rather than closing the tab, and the session ends there instead of travelling with the device.

Records we keep

Deposit, withdrawal and clause-acceptance records stay while your account is open and for whatever retention period local rules set. After that they are removed from active systems.

Changing your details

Ask for a correction or a copy of your account data through live chat or support email. We confirm what changed, when, and which clause the change sits under.

Terms Questions We Get Asked

The clauses people ask about most are the ones touching money and access — wallet matching, account closure, revisions, and what happens when a rule is broken. The answers below cover those. If yours is not here, live chat reads the same document you do and can point you to the exact clause. None of this replaces the full terms; it only saves you scrolling.

Yes. bKash, Nagad, Rocket, Upay and bank transfer all sit under the same clauses, and the wallet or account you pay from has to be in your own name.

We check the account first, then act in proportion: a warning, a reversed transaction or a closed account. You get the reason in writing and a route to reply.

You can. Ask through live chat or support email, move any remaining balance to your own bKash, Nagad or Rocket wallet, and the account is closed and messaging stops.

Each revision carries its own date at the head of the document, and we message your registered number or email before a change that affects payments or account access takes effect.

No. Payouts depend on the game and its provider, and RTP is published only where that game or provider exposes it. The terms cover process and account conduct, not promised returns.

Where a mandatory rule in your region conflicts with a clause here, the local rule applies. Access depends on your local law and eligible regions, so confirm before you add funds.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.